Service-Related Questions

Q: What services do you provide?

A: See Services.

Q: Do you charge by the hour or a fixed price?

A: See Payment Policy Q: What are your hourly rates for each service?

A: My hourly rate ranges from $50 to $75 per hour, depending on the type of work. More details on my Services page.

Q: Can I see examples of your previous work?

A: Absolutely, you can view my Portfolio which contains examples of my previous work in each of the service categories.

Q: How long does it typically take to complete a project?

A: This varies depending on the complexity of the project and the specific service you require. For example, an image restoration job can occasionally be just a few minutes of work depending on what you need to be done, and website design can be anywhere from one week to two to six months. There are hundreds of variables in all the different types of work I do, but I strive to deliver high-quality work promptly.

Q: Can I request a custom service that's not listed on your website?

A: Of course! At the end of the day, the six variations of services I offer are just arbitrary terms I use to help organize my work and portfolio. I fully expect that many customers may have work that fits into more than one category or none at all, and I am happy to discuss any unique requirements or custom projects you might have. Please feel free to reach out to me with your ideas.

Q: How do you handle revisions or changes to the project?

A: See Revisions Policy.

Q: What's the process for starting a new project?

A: Whether or not you've decided on the service you need, you can reach out to me directly. (I typically respond within 24 hours.) We'll discuss your requirements, and then I'll provide you with a detailed scope of work. Q: What is included in the Scope of Work? A: See Payment Policy

Payment-Related Questions

Q: How can I find my invoice and/or pay for your services?

A: See How to Find and Pay Your Price Quote or Invoice.

Q: Do you offer any payment plans or financing options?

A: Yes— see How to Use Affirm to Split Payments.

Q: Are there any additional costs that I should be aware of?

A: I aim to be upfront about all costs in my scope of work that I send before projects start. If you request work that is outside the scope, the cost may increase but I will notify you of this immediately.

Project-Specific Questions

Q: What information do you need from me to start a project?

A: That of course heavily depends on the project itself, but I will typically need a clear understanding of your vision for the project— unless you don't have one, in which case I am very creative and can take criticism so I am happy to throw out some ideas and/or examples. I also need to know any specific design preferences you have, and any other relevant details that can help me deliver a final product that meets your needs. You can schedule a Zoom call with me to discuss your needs in person.

Q: Can I provide input or feedback during the design process?

A: Absolutely— I value your input and feedback throughout the design process. Your satisfaction with the final product is my top priority, and the more often you provide feedback, the more efficient the process will be.

Q: How will I receive the final product?

A: The delivery method varies depending on the type of service, but I'll be sure to discuss this with you at the start of the project.

Q: What happens if I'm not satisfied with the final product?

A: See Revisions Policy and Return Policy.

Have another question that you don't see here? Shoot me a message.